Kind Words
CHERYL & TERRY
Given our high expectations, we were still blown away by how Shirleen and her team exceeded them on our wedding day. Although we planned an outdoor ceremony and dinner banquet in March, the weather took a dramatic turn and we were hit with a strong storm and amber rain that destroyed our floral arch and other ceremony setups. Even our backup marquee was blown away and completely wrecked. In just two hours, we had to move the entire ceremony indoors—something we hadn’t anticipated, as the venue had initially informed us that no indoor space would be available.
It was truly a test of crisis management, and Timeless excelled. Shirleen skillfully managed our expectations so our mood was not ruined despite the unexpected weather. She even arranged for us to spend some time with our puppy before the ceremony so we could walk down the aisle in good spirits. Everything was handled swiftly and seamlessly, and we hardly needed to give any instructions.
Shirleen and her team coordinated with multiple vendors—including the venue, production house, chair rental company, and bakery—to ensure that both our ceremony and dinner banquet ran as smoothly as possible. Our guests had a wonderful time, and most were completely unaware that the indoor ceremony was a contingency plan put together in such a short time frame. We were truly impressed by Shirleen and her team; their efficiency, decisiveness, attention to detail, and calm demeanor in the face of challenges allowed us to fully enjoy our wedding day. We couldn’t be more pleased and will definitely recommend Timeless to our friends who are planning their weddings.
JANICE & RICHARD
Having Timeless as our wedding planner was one of our best decisions ever. Not only did Timeless planned for a smooth and comprehensive rundown, they simply made our dream come true and our wedding turned out exactly what we always wanted it to be.
Besides, Shirleen was capable of giving REALLY good recommendations in terms of choice of vendors, event design, and a remarkable sense of aesthetics, which we never doubted nor regretted for going for her suggestions. Two days right before our wedding, government imposed ban on dinner banquets due to COVID-19, before we were able to even react over the news, Shirleen was able to immediately communicate with hotel and every vendor to come up with multiple contingency plans. Not only so, she provided psychological support to us while we were super panic. Thank you for picking up our calls no matter how late it was and providing immediate support to us. Under the ever-changing restrictions imposed by the government, Shirleen and her team remained their professionalism while being able to act swiftly towards last minute changes.
Thank you for taking care of everything and we were super satisfied with whole wedding. The wedding wouldn’t be as perfect if you weren’t our wedding planner. We would definitely recommend to our friends who are getting married soon!
HEI & MANFI
Using Timeless as our wedding planning company was the best decision ever!
When I first met Shirleen, I already felt she knew exactly what I wanted and everything just clicked. She helped plan the most perfect and romantic proposal, which turned out to be a great success, and since then Timeless Event Design became the most important part of our year-long wedding celebrations. From day one we knew we were in great hands. Shirleen and her team are incredibly dedicated, attentive to every little detail, and always managed to get us really good deals while helping us save a great deal of money. Thanks to them, we were able to enjoy every event without worrying about anything.
They flawlessly handled our destination wedding at Château de Vallery in France, sourcing vendors and even conducting site visits so everything went smoothly—we never thought executing a destination wedding could feel so easy and effortless for the couple! They also managed our 49-table banquet at Ocean Park Marriott in Hong Kong just one month later, followed by a fun Old Hong Kong–themed cocktail party at The Annex. Each celebration was perfectly executed and our guests were amazed by how smooth and memorable everything was. We are so grateful to Shirleen and her team for making our dream celebrations come true and would wholeheartedly recommend Timeless Event Design to any couple planning their wedding.
JOSEPHINE & STEPHEN
We feel so lucky to have Timeless as our wedding planner, especially with all the top vendors in town getting booked so quickly!
Shirleen is professional, responsive, and knows exactly which vendors and options work best. Shirleen introduced us to the live feed, which we had no idea even existed before. The live feed made our first dance on the screen so magical, and I even felt like a celebrity for the night! We had been stressing over the photo display for ages, but in the end, shifting that budget to the live feed was a brilliant move — thanks entirely to Shirleen’s guidance. Shirleen suggested so many small details that made the night extra special. She cleverly nixed some of our crazier ideas—like an ice cream truck in freeing January—saving us from a very cold and sticky disaster and made sure everything worked perfectly instead.
Having a planner truly made our day stress-free and enjoyable. Everything from table flowers and flower cars to the full rundown and live feed was perfectly organized, and the planner fee was worth every cent (we probably even saved money!). For couples with full-time jobs, 250+ guests, and a budget, hiring a planner is definitely life-changing! You can actually enjoy your celebration instead of stressing every step of the way.
MICHELLE & WILSON
Having Timeless to plan our wedding has to be the BEST decision we made!
They did a great job on learning our characters and knowing what kind of couple we are. And through that they managed to find vendors that are absolutely to our liking and styles. That saved us a lot of time, and the work done by those vendors turned out terrific! They are very efficient, organised and reasonable priced. During our 15 months of wedding planning, everything went too smoothly that we couldn't find one thing to worry about. So just hire them and relax, you are in good hands!!
JOYCE & ADRIAN
I LOVE Shirleen and her team as our wedding planner. They made our wedding dream come true, and executed our vision to every small detail. What I love about working with Shirleen is her impeccable design eye, her efficiency and her maturity in handling all kinds of relationships (with other vendors, families and bridal party).
I am an artist and designer myself, and with that in mind, I found my soulmate in planning my wedding - Shirleen really elevated our wedding even with my high standards on the aesthetics of the production.
Shirleen and her team were very personable, making the wedding planning process very comfortable and I was able to trust them completely on my wedding day - where my hubby and I were able to completely enjoy the experience of our big day.
Thank you Timeless for making our wedding possible! It wouldn't be the same if we didn't have you by our side through the entire year.
JOAN & ADRIAN
First time we met Shirleen, our wedding designer, we knew she’s who we were looking for and that our wedding was going to be an awesome event. She is enthusiastic, knowledgeable, professional, creative, and most important she is a great listener. She not only knew what we wanted for our wedding, she also went an extra mile to make it the best one we could ever ask for.
Shirleen was patient and encouraging, always striving to help us to fulfil the vision we had for our wedding, even when some of our ideas were ridiculous! Thank you for all her tireless work and her calm and reassuring presence on the day and in the days leading up to the wedding meant it was stress free for us. Thank you so much for letting us relax and just enjoy our time together in the lead up to the big day. We couldn’t have imagined a more perfect day, a day that’s filled with joy, laughter and love. Shirleen was not only our wedding designer, we also became friends! We always have a good time chatting with this inspiring and passionate lady. We would totally recommend her to all of our soon to marry couple friends!
ADA & KELVIN
I am always the kind of person who is super organised, hands on and demanding. I have never thought I would need/trust a wedding planner to help on my wedding. It started off as a casual conversation with Shirleen but she impressed us with her impeccable sense of style; her networks within the industry and her expertise in the wedding business. We engaged her to help us the same day we met her! The whole experience was very nice: she did everything for me and made me a stress-free bride. Shirleen is super helpful and resourceful. My husband was skeptical about hiring a planner in the beginning but even he said our wedding wouldn’t be so perfect if not for Shirleen and her team. He told me the phrase he said most during our wedding day was : “please ask Shirleen” (that showed how much trust we had in her!) She has high attention to details and helped us plan such a beautiful and memorable wedding that we as a couple truly enjoyed!
KARY & BRIAN
Timeless Event was more than what we had asked for as a wedding planner. During our initial discussion, our planner Shirleen was able to quickly understand what our requirements and needs were and was able to provide thoughtful suggestions and ideas that matched our style and tastes. As we were not too familiar with the local Chinese wedding traditions, Shirleen was also able to assist and provide recommendations on how to best incorporate these into our wedding yet still maintain our wedding’s overall theme and style. Throughout the planning stage, Shirleen kept us updated frequently but did not overload us with information we didn’t need which gave us a peace of mind. She also knew when she needed to come to us for decisions and when she could make some of those decisions on her own which not only saved us a lot of time and hassle but also further built our trust with her.
During the wedding day, team Timeless was very professional and her attention to detail was second to none. They not only executed our wedding flawlessly, when some unexpected issues occurred during that day, Shirleen was very quick to adjust and improvise to the point we didn’t even notice those issues had occurred. Shirleen was dedicated, thoughtful and respectful throughout the entire process and was with us every step of the way. Most importantly, she is very passionate about her work and it was evident she loved every part of the process. We received a lot of compliments for our wedding and a lot of this praise should go to Timeless Event Design. I would certainly not hesitate to recommend this to any other couples who are looking for a wedding planner. Thank you Shirleen and Timeless Event Design.
ARLENE & BOSCO
Timeless Event Design executed our wedding beautifully.
More than just a planner, Shirleen and her team helped us envision and realise the entire day — from the initial planning and decor design, to the vendor discussions and important on-the-day rundown and logistics.
Shirleen was an invaluable source of knowledge and guidance during the decision-making process. She is patient and a great listener, and also resourceful and respectful of our budget.
Leading up to the day, the entire Timeless team was extremely helpful and supportive (especially Sheena, Mandy and Christy). We were so lucky to have them take care of everything so we could just soak in the day, and focus on our families, friends and loved ones. Our day was absolutely perfect, and could not have happened without the efforts of Shirleen and her amazing Timeless team. I would not hesitate to recommend them to any prospective couples. Thank you thank you thank you!
Deborah & George
Shirleen and her team made our wedding day perfect. The planning, concepts and design of the wedding took nearly one year. Throughout this year, Timeless Events and Design helped us figure out what our dream wedding would be like. Throughout the planning stages, we really appreciated Shirleen’s honesty and sincerity. The team would provide well needed professional ideas and opinions which allowed us to make the right choices. Being a veteran events planner, Shirleen made sure we kept our wedding on track. It was a tall order for Shirleen and her team to fulfill all of our crazy ideas and turn them into a reality with our timing and budget.
The wedding day was a dream. Shirleen and her team had everything sorted for us and it felt so enjoyable, as a couple, to enjoy and celebrate the day with our family and friends. The team was incredibly professional and made sure everything went smoothly.
We would highly recommend Timeless Events Design to anyone who needs the best events planner to help them plan their dream wedding. Thank you Shirleen and the Timeless Events Design Team.